1 reviews | Active since Dec 2015
Really bad quality
Hi<br> I was on holiday in Durban last week. I had acrylic nails with nail art done at Sorbet Granada Square in Umhlanga on Saturday the 19th of December. By Monday the nail art had fallen off and the gelish was peeling off. The tips are also not glued onto all my natural nails properly allowing things to get stuck in between the acrylic and natural nail. I am really disappointed that I spent over R430 on my nails and they only lasted a few days. I've had acrylics done at Sorbet before (mostly Cape Town) and its lasted at least 2.5 weeks before I needed to go in for maintenance. <br> <br> My session at Granada square took over 2.5 hours for the acrylic nails as the the****** had to hold the French tip onto my nail while the glue set. The glue took really long to set. I suspect that the glue being used is substandard which is why my nail art fell off and the tips are not completely attached to all my nails. <br>
Dear Justine
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet product .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
we have referred your feedback to the owner of the store who will contact you shortly.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Justine
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet product .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
we have referred your feedback to the owner of the store who will contact you shortly.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager