Poor Services and Policy

It pains me to write this review because I love Sorbet and wherever I feel like I need to spoil myself especially around my birthday time Sorbet is my go-to. This time around it was very very poor.

As much as I appreciate them rescheduling us as we arrived 5-8 minutes late. My best friend and I took the time as we were celebrating my birthday coming up. We both booked A quick mani and pedi each 45 minutes long, however we were done with both mani and pedi in 15 minutes - and our wet nails got damaged before we left the chair.

The lady who did me nails rush in 5 minutes and told the other nail tech that "It's just a mani quick and rush to finish"

I could have taken a buffer and nailpolish and do it myself but for a special occasion this was horrific - she literally buffed my toenails and painted - no filling and no cuticle care and if that was not enough she refused that I put a different colour on my nails because as she said "I am not allowed to choose another colour as this is a mani quickie"

After the review on the app, no one even bother to get back to me and I still ended up paying for the full service. Needless to say that the poor services has resulted in the fact that I won't book with Sorbet again.