LT
Liandra T
1 reviews | Active since Dec 2011
19 Jan 2025, 11:35
Poor Service: Sorbet
I had a booking for the 19th of January at the Brooklyn Mall branch. The lady that assisted me was Esther. The service was really bad. I got the impression that she was very irritated with the fact that she had to assist me. She was short tempered and was very rough with the treatment. I will not be going for treatments at that branch again.
It is a pity because previous treatments I received at the branch was very well executed.
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Sorbet Group's replyOfficial
20 Jan 2025, 08:34Good day, Liandra
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply20 Jan 2025, 08:34
Official
Good day, Liandra
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group