MG
Marc G

1 reviews | Active since Apr 2024

03 Apr 2024, 19:23

Poor hygiene practices at Sorbet Cape Quarter.

I took my mother for a pedicure at cape quarter in late Feb ‘24 on my recent two week trip home. I also sent my best friend for a pedi 2 days later. Less than a week after returning home I noticed that my feet were burning in closed shoes. All the skin on my feet began to die and has been peeling off in large chunks since. My best friend is experiencing the same thing and my mother has complained that her heels are discolored and the skin thickening. The podiatrist has informed me that I have picked up a fungal infection from this pedicure and I am beyond livid, repulsed and disappointed. I would post photos but I doubt anyone has the stomach for it. I sent in a complaint last week and have been ignored.

0
Replies (1)
Sorbet Group
Sorbet Group's reply04 Apr 2024, 11:01
Official
Good day, Marc Goldberg

We regret the inconvenience caused. This does not align with the standard Sorbet experience we strive to provide to all our guests. Your concern has been forwarded to our guest relations department, and a representative will contact you promptly.

Kind regards, 

Sorbet Group