KM
Karabo M
1 reviews | Active since Nov 2020
04 May 2024, 12:07
Phone call
So I get a call from the manager today telling me that I must not ever come to the salon since I did not remove my review about them from my last appointment, this lady is so rude , how do you tell a client to not ever come when they are paying for a service , please deal with her 😡
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Sorbet Group's replyOfficial
06 May 2024, 08:55 Hello Karabo. Thank you for bringing this to our attention. We regret the inconvenience you have experienced, this does not align with the type of experience we aspire to provide for our clients. Our guest relations department have been notified and will be in touch with you.
Sorbet Group's reply06 May 2024, 08:55
Official
Hello Karabo. Thank you for bringing this to our attention. We regret the inconvenience you have experienced, this does not align with the type of experience we aspire to provide for our clients. Our guest relations department have been notified and will be in touch with you.