CV
Charne V
1 reviews | Active since Feb 2015
11 Aug 2023, 15:41
Pathetic
Shocking service from Sorbet Lonehill! The staff takes hours to respond to Whatsapp messages. And to add insult to injury, there are more staff than guest in the salon?! I guess it is more convenient to have fat chats with colleagues and catch up on social media than it is to attend to guests.
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Replies (1)
Sorbet Group's replyOfficial
14 Aug 2023, 08:46Good day, Charne Visagie
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply14 Aug 2023, 08:46
Official
Good day, Charne Visagie
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group