Pain and terrible servious
<p>To whom it may concern,</p> <p> </p> <p>I went to Sorbet in cavendish a while back (know this is late, but my internet wa down for the better part of a month) for an eyebrow threading and a hollywood wax. </p> <p> </p> <p>So i hadn't been for a wax in a while, so the hair was a little long. The lady that was doing the wax was mean and extremely harsh. Instead of taking her time, she turned a 30 min appointment into a 15 minute one.</p> <p> </p> <p>I still have scares because of how rough she was, and having long hair is not at any point an excuse for how she treated me. </p> <p> </p> <p>I made an appointment for a month later but didnt go because I am still recovering. Ive been for many a wax, so its not like it was my first time. Its an extremely sensitive area, to be treated as much. What she did was extremely unacceptable.</p> <p> </p> <p>The lady that did the treading was amazing on the other hand.</p> <p> </p> <p>I unfortunately dont know manes, but Im sure you can look up who did what and that they get their dues accordingly!!</p> <p> </p> <p>Regards</p> <p>MIa</p>
Dear Mia
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Mia
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
