AS
Angela S
1 reviews | Active since Jun 2021
22 Apr 2024, 15:47
Overcharged Complaint
I am not happy with how my complaint of being overcharged is handled at the Sorbet Pavilion store.
Today marks exactly two weeks since I complained and still no happy ending. In all the years I have been at Sorbet, mostly Cape Town stores I never have experienced such a horrible experience.
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Sorbet Group's replyOfficial
23 Apr 2024, 08:52Good day, Angela Sithole.
We're truly sorry for the experience you had; it's not what we aim to offer our guests at Sorbet. We've forwarded your concerns to our guest relations team, and someone will reach out to you.
Warm regards,
Sorbet Group
We're truly sorry for the experience you had; it's not what we aim to offer our guests at Sorbet. We've forwarded your concerns to our guest relations team, and someone will reach out to you.
Warm regards,
Sorbet Group
Sorbet Group's reply23 Apr 2024, 08:52
Official
Good day, Angela Sithole.
We're truly sorry for the experience you had; it's not what we aim to offer our guests at Sorbet. We've forwarded your concerns to our guest relations team, and someone will reach out to you.
Warm regards,
Sorbet Group
We're truly sorry for the experience you had; it's not what we aim to offer our guests at Sorbet. We've forwarded your concerns to our guest relations team, and someone will reach out to you.
Warm regards,
Sorbet Group