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Zukie B
1 reviews | Active since May 2020
31 Aug 2026, 21:14
Overcharged and false prices on the website
Got charged 600 for just 5 rows of thick cornrows with my own hairpiece which took an hour double the price placed on their booking site at Rosebank hairbar
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Replies (2)
Sorbet Group's replyOfficial
02 Sept 2026, 09:55Good day, We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch. Kind regards, Sorbet Group
Sorbet Group's reply02 Sept 2026, 09:55
Official
Good day, We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch. Kind regards, Sorbet Group
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Zukie B's updateReviewer Update
06 Sept 2026, 19:42Thank you Rosebank hairbar for showing amazing customer care and for immediately taking action and finding a solution and making sure I get reimbursed.I was unhappy with what was delivered but you were prompt to fix the problem .
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Zukie B's update06 Sept 2026, 19:42
Reviewer Update
Thank you Rosebank hairbar for showing amazing customer care and for immediately taking action and finding a solution and making sure I get reimbursed.I was unhappy with what was delivered but you were prompt to fix the problem .