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Sarah E
1 reviews | Active since Jan 2016
29 Sept 2019, 19:54
Not working after a 3 charges :(
Sorbet, what a great facial cleanser brush I really enjoyed using this.
However, I’ve had it less then a month now - maybe charged it 3 times max, and on my 4th time I charge it - the light is flashing red and it no longer works - I am so sad - and because I saved money to make this purchase I will not be buying it again .. as I cannot afford to buy another one and the same thing happened
I ensured to look after it my best because I know how much I paid for it :(
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Sorbet Group's replyOfficial
20 Apr 2021, 19:17Hi Sarah, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply20 Apr 2021, 19:17
Official
Hi Sarah, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.