1 reviews | Active since May 2015
Not impressed with Sorbet
I tried to make an appointment for last week whilst at Sorbet, Meadowridge. I was told they were fully booked till Monday, so I made an appointment for the earliest available time which was Monday 14:00.<br> <br> They left a voicemail on my cell phone on Sunday, asking me to phone them. I called at 10am on Monday morning, which is when they told me my appointment had to be cancelled because they had to go to a meeting at Head Office in Town. I asked if I could come earlier or later and was told I couldn't and the next availability was on Thursday.<br> <br> This is unacceptable, you cancelled my appointment which I made a week prior and then tell me I have to wait another three days, surely you knew about this 'Head Office' meeting more than a day before it happened.<br> <br> Very Dissappinted and will not be using Sorbet in the Futur!!!
Dear Nicole
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet Meadowridge.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Nicole
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet Meadowridge.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
