JW
Johan W
1 reviews | Active since Mar 2010
11 Jan 2021, 11:54
No service or feedback
I placed an order online for 2 x vouchers as gifts, I got sent an order number but no voucher or voucher number. I have sent multiple e-mails & filled in online forms but as to yet have not received any feedback, not even a hello we have received your query. This is shocking as this was meant as a gift & now cant be enjoyed?????? There is not even a contact number on the website.....
Helpful (0)
Replies (1)0
Replies (1)
Sorbet Group's replyOfficial
12 Apr 2021, 21:05Hi Johan, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply12 Apr 2021, 21:05
Official
Hi Johan, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.