YK
Yolanda K

1 reviews | Active since Mar 2020

07 Mar 2024, 13:12

No more Sorbet ever again

No more Sorbet nails for me ever again. After witnessing a screaming match between nail technicians at Sorbet Village View, Bedfordview, I decided to try Sorbet @The Neighborhood. Big mistake. I should not have asked to change the colour I had already selected, because I left with my nails not done because nobody was available to do my nails afterwards. I was told that my time was up and if I still wanted to get my nails done, I would have to book another appointment.

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Replies (1)
Sorbet Group
Sorbet Group's reply08 Mar 2024, 09:17
Official
Good day, Yolanda Katsi

 We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch. 

Kind regards,

 Sorbet Group