gM
ginelle M
1 reviews | Active since Dec 2011
20 Jun 2023, 12:14
Nicolway -A R550 father's day facial becomes R5200
I booked a facial with sorbet man for husband for farhers day, a 30 min facial R550 turned into R5200 bill.Imagine getting your first facial and The the****** sold him the most complicated face routine that a busy Ceo would never be consistent on. I complained on website and the owner of the franchise Karen is not concerned, she believes her the****** is right no apology nothing. It seems sorbet man not a safe space, we have to accompany our husband's to make sure they not taken advantage
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Sorbet Group's replyOfficial
20 Jun 2023, 14:48Good day, Ginelle makhado
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply20 Jun 2023, 14:48
Official
Good day, Ginelle makhado
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group