KR
Kim R
1 reviews | Active since Jan 2010
27 Feb 2023, 10:48
Never again
Sorbet Linksfield/Neighbourhood I had a facial and my 2 month old phone was ****** from my bag. I will never go back and I have spent an inordinate amount of money there. The phone went all over Johannesburg, they stole my email, I finally got the number back and my email and had to buy another new phone.
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Replies (2)
Sorbet Group's replyOfficial
27 Feb 2023, 13:31Good day, Kim Robertson
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply27 Feb 2023, 13:31
Official
Good day, Kim Robertson
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
KR
Kim R's updateReviewer Update
02 May 2023, 21:42Over 2 months later and no representatives have got in touch. Not very excellent!
KR
Kim R's update02 May 2023, 21:42
Reviewer Update
Over 2 months later and no representatives have got in touch. Not very excellent!