UM
Ursula M
1 reviews | Active since Nov 2010
17 Dec 2019, 07:02
Nails that fall off!
I took my daughter for acrylic sculptured nails on Tuesday 10 Dec. First time ever. She was so excited but 3 days later the nails started falling off. How do you guys operate? I left a complaint on their website on Saturday 14 Dec, but to date no response. I want a FULL refund as it was not cheap. Sorbet Cavendish Claremont.
Helpful (0)
Replies (1)0
Replies (1)
Sorbet Group's replyOfficial
20 Apr 2021, 01:42 Hi Ursula, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply20 Apr 2021, 01:42
Official
Hi Ursula, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.