MV
Marlize V
1 reviews | Active since Dec 2012
10 Feb 2016, 21:25
Nails lifting after two days
Nails were done with acrylic and gelish overlay. Nails are lifting after 2 days. Nails are filed away and really looks unprofessional for R400. Also didn't receive my 50% off for my birthday. Sorbet will not see me again.
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Replies (1)
Sorbet Group's replyOfficial
22 Feb 2016, 13:50Hello ReallyUnhappy,
Dear Marlize
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
we believe this has been resolved?
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Marlize
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
we believe this has been resolved?
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Sorbet Group's reply22 Feb 2016, 13:50
Official
Hello ReallyUnhappy,
Dear Marlize
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
we believe this has been resolved?
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Marlize
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
we believe this has been resolved?
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager