Nail treatment gone wrong

I visited your store to have a manicure. the beautician then convinced me to get my nails painted for which I opted for a gelish treatment, I asked her not to file the top of my nail because it was thin already. She then suggested that I have some bio something treatment which I agreed to because it was meant to make my nails stronger and not weaker, and then would return to one of the branches in CapeTown to have a follow up treatment, which was the next \step"for a harder coat ETC. By the time the treatment was done the polish looked like it was grown out (that's how far she painted away from my cuticle) and when I got home"