FJ
Fazlin J
1 reviews | Active since Aug 2015
20 Feb 2020, 10:32
Nail Fungus From Howard Centre
20th Jan I went to Sorbet Howard Centre for a gel mani pedi combo. Days later my nails started lifting. I went for a soak off on the 1st Feb and then to my GP who said it was the worst case of NAIL FUNGUS he has ever seen. All 10 of my finger nails are infected and lifted halfway down the nail bed, with fungal spores underneath I contacted the salon on the 3rd and again twice after but am being completely ghosted. Not a call or email reply. I walked into the salon with perfectly healthy nails and Sorbet was happy to take my money and give me a 12 month long FUNGUS in return. Now they can’t return calls and emails
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Replies (1)Sorbet Group's replyOfficial
20 Apr 2021, 03:19Hi Fazlin, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply20 Apr 2021, 03:19
Official
Hi Fazlin, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
