WS
Wesley S
1 reviews | Active since Jun 2017
04 Apr 2023, 16:39
My wife went to Sorbet Constantia today and her experience was ridiculous.
My wife went to Sorbet Constantia today and her experience was ridiculous.
There was still a lot of hair left behind and no soothing gel was put on to calm the area down. She specifically asked not to have the same the****** as previously and when she got there surprise surprise who she gave a negative review previously?????
She is in pain after the wax and she is bleeding in patches. Perhaps the the****** was blind as the hair left behind is rediculous.
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Replies (1)0
Replies (1)
Sorbet Group's replyOfficial
07 Apr 2023, 18:51 Good day, Wesley S
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. May you please send us the following information so that we can immediately escalate this matter to our guest relations team who will ensure that an amicable solution is found:
Name
Surname
Cell Number
Email address
Thank you🌻
Kind regards,
Sorbet Group
Name
Surname
Cell Number
Email address
Thank you🌻
Kind regards,
Sorbet Group
Sorbet Group's reply07 Apr 2023, 18:51
Official
Good day, Wesley S
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. May you please send us the following information so that we can immediately escalate this matter to our guest relations team who will ensure that an amicable solution is found:
Name
Surname
Cell Number
Email address
Thank you🌻
Kind regards,
Sorbet Group
Name
Surname
Cell Number
Email address
Thank you🌻
Kind regards,
Sorbet Group