HF
Hettie F

1 reviews | Active since Apr 2025

29 Apr 2025, 10:03

My grandson gave me a voucher to have my nails done at Sorbet

My grandson gave me a voucher to have my nails done at Sorbet. On the 1st of March 2025, my granddaughter 11 and I went to Sorbet Meyersdal Mall to have our nails done for our upcoming boat cruise. I had tips done, and my daughter had overlays done, which was very disappointing because the very next her overlays started coming off, and her modeling competition on the boat started the 3rd March 2025. I returned a couple of weeks later soaked off my tips just to find I had fungi under 2 of my nails. In all my years of having manicures, I have never had this problem. And the fact that my voucher was for R400, I still had to pay in R175 on my nails and had to pay Over R200 for my granddaughter, which did not even last a day. I will never go yo them again and it us not the first time that I have heard that people got fungi after going to Sorbet 😡

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Replies (1)
Sorbet Group
Sorbet Group's reply29 Apr 2025, 13:33
Official
Good Day 

We are so sorry to hear that your experience with us was less than ideal. We value your feedback and have passed it on to our Guest Relations team, who will contact you directly to discuss this further.

Best Regards