LJ
Lwando J
1 reviews | Active since Jul 2019
06 Jul 2019, 08:45
MALL OF AFRICA FAIL
Made an appointment for a haircut at MALL OF AFRICA. I get there and 2 minutes into my haircut the barber gets a phone call. He takes the call while he's busy with my head then disappears! After a long while he comes back and continues cutting. THE PHONE RINGS AGAIN and he picks up and continues with one hand. That's when I left. He ruined my experience and my head looks jacked up. If I could give 0 stars I would.
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Sorbet Group's replyOfficial
04 May 2021, 01:48Hi Lwando, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply04 May 2021, 01:48
Official
Hi Lwando, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.