Lesson learned, again.

I booked this morning for a nail fix at sorbet Morningside. I stopped coming to sorbet due to this sort of service:

Called at 8am and booked for 4:00. I then get an sms saying my booking is at 4:30, so I try and try and try to call to change the booking to 4:00, but the line is only busy or off the hook. I show up here at 4:00, to be told to wait until my appointment and that no one is available. I say this is not on, my booking is wrong and I can’t get though to change the initial mistake. The receptionist tells me to look at the hair dresser next door to see it they do nails. No attempt to retain clients, expensive service and gossip about clients among the nail techs. This is why I don’t come here. Disappointing.