CP
CHRYSTAL P
1 reviews | Active since Jan 2014
22 Oct 2019, 15:25
Lashes a waste of money for R770
I went to Sorbet Seapoint on Saturday for a power mani with gel, power pedi and a full set of classic lashes. Spent over R1500 only to find the lashes are already 50% fallen off. Now I have done lashes about four times before this (at Sorbet) which is why I know it was NOT done correctly this time around, or the products or glue being used is sub standard.
I submitted a complaint on your sorbet website yesterday but no response which is the reason I am posting here
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Replies (2)CP
CHRYSTAL P's updateReviewer Update
29 Nov 2019, 15:18Still no resolution on this complaint
CP
CHRYSTAL P's update29 Nov 2019, 15:18
Reviewer Update
Still no resolution on this complaint
Sorbet Group's replyOfficial
20 Apr 2021, 18:55Hi Chrystal, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply20 Apr 2021, 18:55
Official
Hi Chrystal, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.