TS
Taryn S
1 reviews | Active since Jul 2019
07 Sept 2022, 08:00
Inferior product
I used a gift voucher to get my nails done, paid in the additional amount. The product peeled off and chipped after 4 days. I contacted them and received another opportunity for a do-over. The product chipped again after 6 days. I am appalled at the inferior products used. My usual technician's (private) application stays on my nails for 6 weeks until I have a soak off and never chips or peels off. I do believe it's an inferior product and not the application method. I will not be using Sorbet again for my nails.
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Replies (1)Sorbet Group's replyOfficial
07 Sept 2022, 09:10Good day Taryn ,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. Please advise which Sorbet store did you visit so we can assist you further ?
Kind regards,
Sorbet Group
Kind regards,
Sorbet Group
Sorbet Group's reply07 Sept 2022, 09:10
Official
Good day Taryn ,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. Please advise which Sorbet store did you visit so we can assist you further ?
Kind regards,
Sorbet Group
Kind regards,
Sorbet Group
