INCOMPETENCY

I was booked for full set eye lashes for 28/08/2015 (yesterday) when l made my booking l clearly stated that l want to do full set .To my suprise when the lady who was duin ma lashes said shes done l realised there wre so spaced n asked her since it was my 1st time duing them and she said was booked for half set l said no l made it clearly wen l booked as l was looking at da brouchure online...She made it clear that l had 2 stick 2 the half set which l wasnt happy with.<br> l have been a client for Sorbet fo so many years n l knw that if u not happy u dnt pay ....bt l chose to be smart n paid bt Really l was nt happy...l then asked the lady at da recrption if she cud rememba the bookings instructions she said yes it was ful set wen she checked her pc sum1 has changed 2 half set....l asked both ladies they said they dnt knw..This was the worst treatment l have eva got from Sorbet n wen l woke up this morning most lashez had fallen.If l may ask is this the treatment l deserve ???After all l had made a clear booking n da lady confirmed..This level of incompetency is nt acceptable.it was ma 1st time visiting this branch n l regret 4going ma other appointment in the other branch.