1 reviews | Active since Mar 2009
In this business a Good attitude goes a long way
Good day <br> <br> <br> This is a message of concern about reception at 2 stores Carlswald and Forest Hill (not the dry bar)<br> <br> To say it is any close to welcoming will be an understatement. One almost feels like they should turn back . The lady at Carlswald lerato or something was so dismissive of me trying to make a booking she looked bored rather . I drove to Forest Hill however the lady there seemed to be in the same mood , a woman asked how much the nail polish was and she said to her go to Mr Price they sell the same thing the lady before me was shocked ! <br> <br> Sorbet is a good name but the ambiance will ruin this business <br> <br> I would however like to ******d Sibongile at FH she was much more receptice .<br> <br> I am going back to Placecol
Dear Matimu
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Matimu
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager