I showed up for my appointment, only to be unatten

I had a 2 o'clock appointment, which I was on time for. When I got there, Cashier/lady behind the counter was busy with a customer. I stood there as well for my turn. One of the lady's working there, asked me if she could help. After telling her that I was there for my 2pm appointment, she asked me to take a seat. I sat there for 15 minutes thereafter unattended. Then I saw the Cashier asking another lady to come ask me if I'm assisted. I once more told her I was there for my nails...2pm. She took my name and said she's going to check...then I saw them talking and calling the lady that usually does my nails...STILL they whispered amongst each other not coming to me and at least advising what was going on. Eventually I decided to leave as I was on duty and was using my lunch time which was already drained.