YZ
Yanda Z

1 reviews | Active since Nov 2021

29 Nov 2021, 20:52

Horrible service

I went in for a Hollywood wax yesterday at the Mall of the South. When I got home I realised that I still have so much hair left. I called them & told them I’d like to get a voucher so that I can get a wax done again today. They told me to come to them which is 100 km & I only booked there because I was visiting a friend.

I’m so upset & I need a waxing voucher at a sorbet near me.

0
Replies (1)
Sorbet Group
Sorbet Group's reply30 Nov 2021, 11:59
Official
Good day Yanda, 

We would like to apologize sincerely for the experience. We have escalated the matter to our guest relations team. A representative will be in contact with you to provide an amicable solution to this problem.

Kind regards, 
Sorbet Group