YZ
Yanda Z
1 reviews | Active since Nov 2021
29 Nov 2021, 20:52
Horrible service
I went in for a Hollywood wax yesterday at the Mall of the South. When I got home I realised that I still have so much hair left. I called them & told them I’d like to get a voucher so that I can get a wax done again today. They told me to come to them which is 100 km & I only booked there because I was visiting a friend.
I’m so upset & I need a waxing voucher at a sorbet near me.
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Replies (1)0
Replies (1)Sorbet Group's replyOfficial
30 Nov 2021, 11:59Good day Yanda,
We would like to apologize sincerely for the experience. We have escalated the matter to our guest relations team. A representative will be in contact with you to provide an amicable solution to this problem.
Kind regards,
Sorbet Group
We would like to apologize sincerely for the experience. We have escalated the matter to our guest relations team. A representative will be in contact with you to provide an amicable solution to this problem.
Kind regards,
Sorbet Group
Sorbet Group's reply30 Nov 2021, 11:59
Official
Good day Yanda,
We would like to apologize sincerely for the experience. We have escalated the matter to our guest relations team. A representative will be in contact with you to provide an amicable solution to this problem.
Kind regards,
Sorbet Group
We would like to apologize sincerely for the experience. We have escalated the matter to our guest relations team. A representative will be in contact with you to provide an amicable solution to this problem.
Kind regards,
Sorbet Group
