NV
Nicole V
1 reviews | Active since Jun 2020
11 Jan 2023, 19:25
Horrible service
The service is actually disgusting!
I went Friday to have my nails done. It was so rushed. I had French soft gel tips. The white painted is not even correct.
The nails it's self is so thick and hard... is this not supposed to be soft gel???? Why was the service so rushed.
Also why are the ladies are so rude when you ask a simple question.. we spend so much money !!! Only to be treated this way. It's disgusting for words.
I'm taking this to social... let people see how you guys treat people.. yet we spend so much money... actually I would like a full refund for the useless and horrible nails you put
Helpful (0)
Replies (4)0
Replies (4)
Sorbet Group's replyOfficial
12 Jan 2023, 10:16Good day, Nicole Veerasamy
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply12 Jan 2023, 10:16
Official
Good day, Nicole Veerasamy
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
NV
Nicole V's updateReviewer Update
12 Jan 2023, 10:36You so dam well realize I write this review lastnight !!! You only responded now! And untill now I still ďidnt recieve any email or a call.. how about Twitter???? People get to see the bad service for a huge cost you charge people
NV
Nicole V's update12 Jan 2023, 10:36
Reviewer Update
You so dam well realize I write this review lastnight !!! You only responded now! And untill now I still ďidnt recieve any email or a call.. how about Twitter???? People get to see the bad service for a huge cost you charge people
Sorbet Group's replyOfficial
13 Jan 2023, 06:59Good day Nicole Veerasamy
We apologize for the inconvenience, we have followed up with our guest relations team and you will be contacted.
We apologize for the inconvenience, we have followed up with our guest relations team and you will be contacted.
Sorbet Group's reply13 Jan 2023, 06:59
Official
Good day Nicole Veerasamy
We apologize for the inconvenience, we have followed up with our guest relations team and you will be contacted.
We apologize for the inconvenience, we have followed up with our guest relations team and you will be contacted.
NV
Nicole V's updateReviewer Update
13 Jan 2023, 09:09I am still waiting for a response since Wednesday that's how bad the service sucks ! Like the fact you not even worried
Makes me wonder what kind of service is this
Makes me wonder what kind of service is this
NV
Nicole V's update13 Jan 2023, 09:09
Reviewer Update
I am still waiting for a response since Wednesday that's how bad the service sucks ! Like the fact you not even worried
Makes me wonder what kind of service is this
Makes me wonder what kind of service is this