MV
Magnus V
1 reviews | Active since Sept 2024
08 Oct 2024, 10:06
Good Service, but Could Be Better
I went to Sorbet for a beauty treatment, and while the staff was friendly and the salon was clean, the service didn’t quite meet my expectations. The treatment felt a bit rushed, and I didn’t get the relaxing experience I was hoping for.
It’s not bad, but I’ve had better at other salons. Might give them another try, but hoping for a better experience next time.
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Sorbet Group's replyOfficial
09 Oct 2024, 11:52Good day Magnus
Thank you for taking the time out to leave this review. We apologize about the service you received in our care, that is not the Sorbet experience we want for any of our guests. We would like to rectify this and possibly retain you as our Sorbet valued customer.
We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Thank you for taking the time out to leave this review. We apologize about the service you received in our care, that is not the Sorbet experience we want for any of our guests. We would like to rectify this and possibly retain you as our Sorbet valued customer.
We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply09 Oct 2024, 11:52
Official
Good day Magnus
Thank you for taking the time out to leave this review. We apologize about the service you received in our care, that is not the Sorbet experience we want for any of our guests. We would like to rectify this and possibly retain you as our Sorbet valued customer.
We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Thank you for taking the time out to leave this review. We apologize about the service you received in our care, that is not the Sorbet experience we want for any of our guests. We would like to rectify this and possibly retain you as our Sorbet valued customer.
We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group