CO
Chanell O

1 reviews | Active since Jul 2015

21 Jul 2015, 19:08

Eyelash extentions quality complaint

I had eyelash extensions app**** ,that cost me R640, for it to only last one week! I followed all the suggested methods of facial care, and used the expected products. I only wore make up once in this week and removed it as I was instructed to do.

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Replies (1)
Sorbet Group
Sorbet Group's reply26 Jul 2015, 18:13
Official
Hello Chanell.olivier,

Dear Chanell

Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had at Sorbet .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.

We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.

Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager