Excellent service at Sorbet Fourways

Hi<br> <br> I would like to compliment the Sorbet Fourways management team who seem to really know what customer service is about. I called this morning to make an appointment to get my nails done, I mentioned to the person that had taken my call that I had not been very happy with the last person that attended to me so would she please not book me with her. Not only did she profusely apologise for my last experience, which I rely was not complaining about since all other experiences there were good, but she insisted on giving me a free treatment as an apology. In our country it seems that there is really no concept of customer care, often unhappy customer are left frustrated with inefficient service and even worse management. It was a refreshing and pleasant surprise to be treated in a way that showed me my business was really valued. This one interaction has made me a customer for life. Well done Sorbet Fourways!<br> <br>