1 reviews | Active since Jan 2016
DO NOT EVER GO HERE!!!!!!!!!!!!!!!!!!!
Absolutely Disgusted by the Service I received at Sorbet in Glen Acres. The nail technician that usually helps me, wasn't there and I was assigned to someone else. This lady soaked my acrylic overlay off and filed my nails down so hard and rough and even continued to sc**** it off with a steel sc****r, resulting into some of my own nails being damaged to the extent that they were so thin, they were pink, they were field down to the skin. I complained allot that she was hurting me, but she blamed the product and said that acrylic does that to your nails and I should not use acrylic. I informed her that I am allergic to Gel or any Geli products and Acrylic worked well for me, for many years. She convinced me that Acrylic was terrible and that my nails would worsen and that she would rather do Polygel and I would be fine. She did a Polygel overlayer on my own nails (or shall I say, what was left of it) I asked her to do a specific style, whereby she said she doesn't do art. She used Gelish as a colour over the Polygel. She proceeded to push between my nail and figerbed on the side so hard, that I had a deep gash on my left middle finger, that only started healing 2 weeks later. My nails were thick, bumpy, uneven and looked terrible. Not only did it look like I was walking around with Credit cards as nails, but I also got a severe allergic reaction!!!! I was devastated and left my nails as is, as I had to return to work the following day. I would never ever go back here and felt that I wasted my money and caused myself so much pain and a terrible allergic reaction that lasted a whole week. I had to use allergy and anti-histamine for a whole week, because of their product!!!
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
