LM
Lyndre M
1 reviews | Active since Feb 2023
26 Feb 2023, 15:27
Dissapointing experience at Sorbet paarl
Worst experience at Sorbet Paarl Mall. I got a gift voucher for my 30th birthday and decided to go and do my gel hands and feet. I already booked on the 1st of February 2023, I went on the 11th February. I was always went to go and wax my eyebrows but this was the first experience for nails. Firstly they had all the excuses for the colour I wanted being low on stock or nothing at all. I was sitting so oooo uncomfortable because they did my hands and feet at the same time because of time like really!!!! My nails lifted on the 15th already. It was definitely not salon quality. I was suppose to get 50% off but had to pay extra. I was really disappointed and the receptionist was also so unfriendly that day
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Replies (2)0
Replies (2)Sorbet Group's replyOfficial
27 Feb 2023, 08:26Good day, Lyndre Meyer
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply27 Feb 2023, 08:26
Official
Good day, Lyndre Meyer
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
LM
Lyndre M's updateReviewer Update
19 Apr 2024, 16:37Been a year and a half and never gotten any feedback or call
LM
Lyndre M's update19 Apr 2024, 16:37
Reviewer Update
Been a year and a half and never gotten any feedback or call
