Disheartened client

I am really disappointed with the service I have recieved. I am not sure if it's the nail tech or sorbet as a whole... I had my Mani and pedi done yesterday morning. My pedi wasn't done right .. so it smudged I went back for a touch up and I guess she didn't put a clear ontop so my toes look dull ... They are also very limited with colours and the nail tech couldn't do a French pedi... It was the first time I've been to sorbet Flanders and definitely my last! And the shine on my Mani didn't even last an hour! Honestly thought you get value for your money. I was not even asked if I'm happy,when I went back the second time...I also wanted to purchase a nail.polish but was not even offered help!