1 reviews | Active since Mar 2016
DISGUSTING SERVICE !!!
had the worst experience ever!!! Had my nails done by Sorbet Paddocks, nails broke off after a week and half of being on which never happens as I do my nails all the time. called the managed logged a complaint was told to come back for a full set. on arrival the same woman who done it the first time came out with ATTITUDE and said hello and what is your problem with your nails. I was there for 2 and a half hours and in that time she spoke to me twice to asked what shape nails I wanted which she refused to do anyway as she says it was to long and what color. I HAVE NEVER felt so unwelcomed and uncomfortable IN MY LIFE!!! all I want was to get out there as I felt absolutely terrible. needless to say my new nails look disgusting my left hand nails is short than the right, looks like someone just bought clicks stick on nails and did it myself. i WILL NEVER go back there again even the Manager could see the frustration on my face but didn't bother once to call the lady aside and say you being uncalled for, logged a complaint yesterday with Sorbet HO and had to call them to see if they contacted the branch and still nothing they leave me no choice but to come to Hello Peter
Dear Tamsyn
Thank you very much for the valued feedback .We truly appreciate your support .
We are so sorry to hear about the disappointing experience you had at Sorbet . It is vital to the success of our business to receive honest and constant feedback from our valued guests and I really appreciate you taking the time to inform us.
I can completely understand your concerns and assure you this will be addressed with urgency.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Sorbet Guest Relations Manager
Dear Tamsyn
Thank you very much for the valued feedback .We truly appreciate your support .
We are so sorry to hear about the disappointing experience you had at Sorbet . It is vital to the success of our business to receive honest and constant feedback from our valued guests and I really appreciate you taking the time to inform us.
I can completely understand your concerns and assure you this will be addressed with urgency.
We have referred your feedback to the owner of the store who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Sorbet Guest Relations Manager
