EB
Elmien B
1 reviews | Active since Dec 2020
08 Dec 2020, 22:16
Disgusted with Sorbet Vaal Ma
I have been a loyal Sorbet client waxind and havung my nails done once a month.
But today I went for my monthly mani with my selected technician that was not there. Instead they asked a new girl to soak off.my acrylic nails......in the process ruining my nails completely. I wish I could post pictures here to justify my disgust. The trained technician took in a walk in so was not available for my appointment at 17:00 leaving me with no more nails but damaged painfull fingers
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Sorbet Group's replyOfficial
28 Dec 2020, 16:51Hi Elmien, thank you so much for your feedback. We are sorry to hear about your experience at Sorbet. Kindly email the Customer Care Team on *** about your experience so they can work on a speedy resolution to assist you.
Sorbet Group's reply28 Dec 2020, 16:51
Official
Hi Elmien, thank you so much for your feedback. We are sorry to hear about your experience at Sorbet. Kindly email the Customer Care Team on *** about your experience so they can work on a speedy resolution to assist you.