Disappointing service

I have been supporting sorbet for some time now and in the beginning the service was great. I have been having problems with nail products lifting with the, the grove consultant just telling me the product is tired, i trusted her and spend more money on having the same problem repeat itself, i took my son for a pedicure, he is seven he got charged adult price for 15min, I threaded my eyebrows, this was the worst threading ever< are the consultants trained to do do threading? So i changed branches and went to Hazeldean I was very happy that the problem with the nail product lifting was sorted and booked another session where a pedicure for myself was included, power pedi with gelish, my whole pedicure experience was not even 10 minutes the exfoliation and message was literally under 5 minutes, how is this a power pedi, my feet feels rougher than ever, the lady was extremely rushed after having done my hand nails so well, the service left me so dissapointed, especiallay as i noticed other clients receiving better from their consultants.