SS
Shaneen S

1 reviews | Active since Apr 2018

24 Jan 2025, 18:37

DAYLIGHT *******/TERRIBLE NAILS

I wish there was a minus 10 option.

It's one thing paying for something and not receiving what you asked for then it's another thing being ****** whilst not getting what you want I've never in my whole life seen a salon that's overly priced with the laziest staff who put in no effort. My nails look atrocious. And 3 days later they have started to peel. The only reason I had to use Sorbet is because it's the only one who had availability at Sun City - NEVER EVER AGAIN!!!!! I WISH I COULD ATTACHED PICTURES.

R1100 FOR A PEDI AND MANI THATS ABSURD ESPECIALLY WHEN YOU CANT SHAPE NAILS AND USE CHEAP PRODUCTS.

I DONT THINK ANY OF YOUR LADIES ARE QUALIFIED IVE HAD A BAD EXPERIENCE IN JHB AS WELL.

0
Replies (2)
Sorbet Group
Sorbet Group's reply29 Jan 2025, 08:32
Official
Good day, Shaneen Silal

We sincerely apologise for this experience. This is not the standard of service we want for our guests. The matter has been escalated to our guest relations department, and a representative will be in touch with you shortly.

Kind regards,
Sorbet Group
SS
Shaneen S's update29 Jan 2025, 08:34
Reviewer Update
It's been "handled" thank you. No need to escalate the matter.