DM
Declan M
1 reviews | Active since Aug 2013
30 Mar 2015, 05:58
Damaged and lifting nails three days later
I went into Sorbet on Wednesday, 25th March. I booked with Sam and when I arrived, they said I'm booked with Dudu.<br> <br> My nails are lifting and the gelish was painted all over my cuticles and the acrylic overlay is not filed and buffed neatly. They are extremely thick and aren't done neatly and I don't want to complain but I am not happy with how they look. <br> My nails were filed down in such a hurry that they ended up paper thin and throbbing for two days. Also resulting in cuts all over my cuticles. Very disappointed.
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Replies (1)Sorbet Group's replyOfficial
02 Apr 2015, 13:35Hello Chelse28,
Dear Chelsea
Thank you for your email. As discussed internally, this matter has been resolved.
We appreciate your feedback and look forward to seeing you in store soon.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Chelsea
Thank you for your email. As discussed internally, this matter has been resolved.
We appreciate your feedback and look forward to seeing you in store soon.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Sorbet Group's reply02 Apr 2015, 13:35
Official
Hello Chelse28,
Dear Chelsea
Thank you for your email. As discussed internally, this matter has been resolved.
We appreciate your feedback and look forward to seeing you in store soon.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Chelsea
Thank you for your email. As discussed internally, this matter has been resolved.
We appreciate your feedback and look forward to seeing you in store soon.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
