KL
Karla L

1 reviews | Active since Apr 2022

30 Apr 2022, 16:11

Crumbling gel nails

This was my first time at Sorbet. I've had my nails done at other places, and my nails and the gel nail polish remained. on for months. It was barley a day and the nail polish started crumbling. My nails look awful now. I'm really disappointed with sorbet. Won't be doing my nails there again.

0
Replies (1)
Sorbet Group
Sorbet Group's reply30 Apr 2022, 17:32
Official
Good day Karla, 

We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to guest relations. A representative will be in contact with you to provide an amicable solution.

Kind regards, 
Sorbet Group