NM
Ntando M
1 reviews | Active since Dec 2015
24 Dec 2015, 06:06
****iest products ever
I bought a set of sorbet nail polish from clicks in centurion and its the worst nail polish iv bought in my entire life... so I gave it a second chance and bought the sorbet top and base coat thinking it would be better however it looks even worse it chips within two days il forms air bubbles on the nails on drying... n I bought a 2nd set for my fried Christmas prezzie I don't know what I'm going to do with this nonsense now.... this is over R700 down the drain.... super disappointed <br> Ntando
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Replies (1)
Sorbet Group's replyOfficial
28 Dec 2015, 09:55Hello Ntando3,
Dear Ntando
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet product .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
Please feel free to return all the polishes for a FULL REFUND at the originating store,
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Ntando
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet product .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
Please feel free to return all the polishes for a FULL REFUND at the originating store,
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Sorbet Group's reply28 Dec 2015, 09:55
Official
Hello Ntando3,
Dear Ntando
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet product .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
Please feel free to return all the polishes for a FULL REFUND at the originating store,
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Ntando
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet product .
It is vital to the success of our business to receive honest and constant feedback from our valued guests.
Please feel free to return all the polishes for a FULL REFUND at the originating store,
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager