**** Service from Sorbet Manager and Owner - Mall of the South

My girlfriend and family have been going to Sobert Mall of the South (One with the Dry Bar) for the longest time ever, I decided to join on the 24th of Dec 2018, To my surprise, the person taking the calls did not book the correct treatment and did not even inform us to who was having what treatment and when. Understanding that the was the first time this had happened, We returned on Sunday the 6th of Jan 2019, Having being told our appointments have been made from 11 am, they told me that they would start my treatment at half 11, so i went to do some shopping, having arrived at 10:45 am. At 11:30 am, I returned and sat in the chair to receive my treatment, I waited for over and hour with no one informing me about what time they would start. At this time, I was very upset and went to speak to the manager to find out what was going on, and to my surprise yet again, she had attitude with me. I then left the shop. My girlfriend paid for her half done treatment, and called the owner, she than just told us to put everything in writing. If this is the level of service received. I will not be visiting another Sobert. I cannot justify spend so much of money and not even receiving my service. This is unacceptable SA!!!...