WC
Whaidunisa C
1 reviews | Active since Oct 2009
16 Aug 2024, 13:04
Butchered
Disgusted with the behaviour at a tourist destination sorbet. VNA Sorbet assisted me with a treatment but my face was butchered and prior to completion I had to stop the person cause my face was bleeding.
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Replies (3)0
Replies (3)
Sorbet Group's replyOfficial
16 Aug 2024, 14:04Good day Whaidunisa
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
Sorbet Group's reply16 Aug 2024, 14:04
Official
Good day Whaidunisa
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to our guest relations department, a representative will be in touch.
Kind regards,
Sorbet Group
WC
Whaidunisa C's updateReviewer Update
20 Aug 2024, 11:35Hi there,
I have no response from any Sorbet to date.
I have never received such bad service and I’m a client of sorbet for years now.
I have no response from any Sorbet to date.
I have never received such bad service and I’m a client of sorbet for years now.
WC
Whaidunisa C's update20 Aug 2024, 11:35
Reviewer Update
Hi there,
I have no response from any Sorbet to date.
I have never received such bad service and I’m a client of sorbet for years now.
I have no response from any Sorbet to date.
I have never received such bad service and I’m a client of sorbet for years now.
Sorbet Group's replyOfficial
21 Aug 2024, 11:50Hi Whaidunisa, we have followed up on your complaint. Our team will be in touch ASAP.
Sorbet Group's reply21 Aug 2024, 11:50
Official
Hi Whaidunisa, we have followed up on your complaint. Our team will be in touch ASAP.