MVDW
Melandri Van Der Wal
1 reviews | Active since May 2022
01 May 2022, 21:53
BURNT FACE From Sorbe wax procedure. Worst experience ever. Would not recommend!!!!!
I went to Sorbet Menlyn PTA on Sunday 01.05.2022 for a brow wax & tint. The appointment was over so quickly it felt almost rushed to get it over with. Very little attention to detail were paid & the wax was WAY to hot. This caused FIRST DEGREE BURNS on my face. I am extremely disgusted & disappointed.
Please be careful when making an appointment at SORBET MENLYN as you mighy end up with scars on your face. Even 8 hours later & the burns seem worse than right after the appointment.
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Sorbet Group's replyOfficial
02 May 2022, 12:12Good day Melandri,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to guest relations. A representative will be in contact with you to provide an amicable solution.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to guest relations. A representative will be in contact with you to provide an amicable solution.
Kind regards,
Sorbet Group
Sorbet Group's reply02 May 2022, 12:12
Official
Good day Melandri,
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to guest relations. A representative will be in contact with you to provide an amicable solution.
Kind regards,
Sorbet Group
We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to guest relations. A representative will be in contact with you to provide an amicable solution.
Kind regards,
Sorbet Group