NM
Nomsa M
1 reviews | Active since Jun 2012
25 Aug 2019, 15:29
Burned on the eye
I threaded my eye brows months ago at Menly Maine and I realized days later that I had a cut from threading and the person did not tell me. I went for a eyebrows wax on the 23/8/2019, cause I was afraid to thread again and I realised on Saturday morning that she burned me on the eye and I have a visible mark, which might live me with a scar.
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Sorbet Group's replyOfficial
20 Apr 2021, 19:53Hi Nomsa, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply20 Apr 2021, 19:53
Official
Hi Nomsa, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.