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Surecca N

1 reviews | Active since Jul 2018

01 Apr 2022, 10:30

Bruised after going to Sorbet!

I went to Sorbet Canterbury to do acrylic nails. Firstly the lady doing my nails was so rude because I had to ask untitled times to fill the acrylic coz it's was so thick. She left my fingers sore, and 1 finger was excessively bleeding. The 1 has already started coming off from the 1st Day, because it wasn't stuff properly and now a week later it's so much more loose. And this is R550 later! For this price you would expect professionalism and amazing nails. It was horrific. I've gone to much cheaper places and left without bruises and a nail coming off the next day.

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Replies (1)
Sorbet Group
Sorbet Group's reply01 Apr 2022, 14:46
Official
Good day Surecca, 

We apologise for what has happened. That is not the Sorbet experience we want for any of our guests. We have escalated this to guest relations. A representative will be in contact with you to provide an amicable solution.

Kind regards, 
Sorbet Group