DM
Domonique M
1 reviews | Active since Jan 2016
21 Jan 2016, 19:12
Broken item
I purchased a pore your heart out facial cleansing brush and had the one for a couple of months the first one broke from water damage but the seal was always on tight and the only part of it that ever got wet was the brush head. After that one broke I purchased another one, after two weeks I accidentally dropped it on the floor and it was still working and while I was cleansing my face it just stopped working. Mind you a drop like that shouldn't have made the machine stop working.
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Replies (1)Sorbet Group's replyOfficial
25 Jan 2016, 10:52Hello Domanike,
Dear Dominique
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet -Clicks product .
We have referred your feedback to the supplier who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Dominique
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet -Clicks product .
We have referred your feedback to the supplier who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Sorbet Group's reply25 Jan 2016, 10:52
Official
Hello Domanike,
Dear Dominique
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet -Clicks product .
We have referred your feedback to the supplier who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
Dear Dominique
Thank you very much for the valued feedback .
We are so sorry to hear about the disappointing experience you had with a Sorbet -Clicks product .
We have referred your feedback to the supplier who will be in touch with you as soon as possible.
We apologise for the inconvenience caused ,and I will ensure your experience does not go unnoticed.
Yours sincerely,
Taz Ismail
Sorbet Guest Relations Manager
