MS
Melissa S
1 reviews | Active since Jul 2019
20 Jul 2019, 08:52
Booking Incompetence
This is the third time this year that Sorbet Bedfordview has gotten my booking incorrect. The first time the time I booked was incorrect and the last two times the book me with the incorrect technician. I specifically booked TWO weeks ago with a specific technician in lure of a special occasion and I arrived today.... incorrectly booked and the technician is not even there!! Due to their prior incompetence I specifically double check my bookings and alas, they still get it wrong.
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Sorbet Group's replyOfficial
04 May 2021, 01:42Hi Melissa, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
Sorbet Group's reply04 May 2021, 01:42
Official
Hi Melissa, thank you for being in touch and for bringing this to our attention.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.
We are so sorry to hear about your experience at Sorbet. The Customer Care Team are working on resolving this as soon as possible. We look forward to serving you with heart.